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General Information

What is Banner Self-Service?

Banner Self-Service is the new user web-based user interface for the new Banner campus management application.

The new Banner Self-Service interface is intuitive or "user-friendly" and as a result is easier to learn and work with than traditional character based or telnet interfaces.

Banner Self-Service provides convenient access to information such as faculty teaching or class schedules, class rosters, registration status of students enrolled in classes taught by the instructor, student contact information including the telephone numbers and email addresses of the students enrolled in classes taught by the faculty.

How will Banner Self-Service benefit faculty?

The web-based interface is considerably easier to use than traditional character or telnet based interfaces.  If you are a faculty member looking for a quick way and easy way to view your class schedule, your class roster including registration status of students enrolled in your classes, contact information for students in the classes you teach or a greatly simplified grading process, you will definitely benefit from using Banner Self-Service.

A very attractive feature of Banner Self-Service which will be a tremendous asset to the University as a whole the web based grade entry feature.  Here's how the feature works:

Let's assume you are a faculty member you'll simply sign on to Banner Self-Service and uses its online grading feature to record the grades of each student enrolled in the instructor's class or classes.  The online grading feature eliminates the traditional bubble type grade sheets which were available in the past, but will no longer be available starting fall term.  This will result in greater accuracy, will eliminate the overhead associated with the a bubble sheet type grading process and will result in timely reporting or grades to students.  

What software do I need in order to access Banner Self-Service?

Banner Self-Service can be accessed via a normal web browser such as version 4.0 or later or any of the popular modern web browsers.

How do I enter mid term and final grades into Banner Self-Service?

Banner Self Service features virtually the same user interfaced you used in SCT Plus's Web for Faculty and Advisors application.  You should note, however, that there are a few changes and those are noted in a couple of tutorials we put together for you.  Click the following hyperlinks to download the PDF version of these documents to your local PC.  "An introduction to Banner Self Service for Faculty and Advisors" | "Online Grading Self Service for Faculty and Advisors - Tutorial One"

Will I be able to access Banner Self-Service through my Internet Service Provider or ISP?

Sure.  Banner Self-Service is an Internet ready application and may be accessed from via ISPs.  Of course since dial-up networking connections are considerably slower than campus network connections, the response of Banner Self-Service won't be nearly as fast, but Banner Self-Service will still function just fine.  When we say ISPs we are referring to the AOLs, the MindSprings, HiWAAYs, and BellSouth.NETs of the world.  In other words, if you can browse the web from your home or dial-up connection you should be able to access Banner Self-Service.

A valid UAH Faculty ID and Personal Identification Number (PIN) are required to access the system.  Please consult the "Requesting Access" section of this web site for additional information.

Since I am faculty, I really don't keep an eight-to-five schedule.  Will I be able to access Banner Self-Service after hours or on the weekends?.

Sure.  Banner Self-Service will be available for you to access 22 hours a day, seven days a week.  Note that we said 22 hours rather than 24 hours.  Here's why.  To record daily accounting before 12:00am the system must be taken down for backups and other system related maintenance.  Generally, this maintenance takes around two hours to complete.  It is hard to pin down a start and stop time, so we have to say that the system will be down for a two hour period sometime between the hours of 7:00pm and 12:00am daily.  

I currently have an account on the Bravo System and access SIS through a telnet application such as WinQVT.  Will I be able to use my Bravo/SIS login name and password to gain access to Banner Self-Service?

Your Bravo/SIS login and password will not work with Banner Self-Service.  Please refer to the section entitled "Requesting Access" located on this web site for the steps needed to request access to Banner Self-Service.

Whom should I call if I have a problem?

If you encounter a problem with your Faculty ID / PIN combination and it prevents you from accessing your account, please contact Charger Central at 824-7777 or try out that handy dandy "Forgot Password" option listed at login.  If you can remember the answer to the question you created when you established your account, you'll be able to access your account (although you will be required to change your PIN upon login).

If you encounter a problem with the Self-Service interface itself, feel free to contact our CNS Help Desk for assistance.  They may be reached at 824-2639 Monday-Friday 8:15am-12:00pm and from 1:00pm-5:00pm CST.

If you need help with a particular feature of the Banner Self-Service interface, please contact your departmental secretary, your department's computer support personnel when available, or the Information Service Help Desk 824-2639.  Also, don't forget to check the training section of this web site for additional helps.

If your web browser software needs to be updated, please contact your department's computer support personnel when available or contact the Information Services Help Desk at  helpdesk@email.uah.edu for assistance.

If you have a particular concern about an issue related to Banner Self-Service for Faculty, please contact Mrs. Jan Perkins. She may be reached by email at perkinsj@uah.edu.